Privacy Policy

Brisbane Pool Safety • Version 2026.1

At **Brisbane Pool Safety**, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, and protect your personal information and property imagery during our inspections and certification services.

1. Information We Collect

To provide accurate inspections and Form 23 or Form 26 certificates, we collect personal information including:

• Contact Details: Name, phone number, and email address.
• Property Logistics: Street address, property type, and pool location.
• Financial Data: Booking information and payment records.
• Compliance Documentation: Detailed photographs of pool barriers, gates, and safety points as mandated by the QBCC.

2. Use of Information & Imagery

Your data is used strictly for the following purposes:

• Scheduling and performing professional pool safety inspections.
• Issuing compliance certificates or non-conformity notices via the QBCC portal.
• Communicating booking updates, safety reminders, or industry changes.
• Professional Portfolio & Social Media: We may use de-identified photographs of pool barriers and compliance examples for educational or promotional purposes on our website and social media platforms.

3. Mandatory Disclosure

As a licensed pool safety inspector (QBCC PS15235214), we are legally required to disclose certain information, such as inspection results and certificates, to the Queensland Building and Construction Commission (QBCC). We do not sell or trade your personal information to third parties for marketing purposes.

4. Data Security & Storage

We implement industry-standard security measures to protect your data. Digital records are stored on secure, encrypted servers. While we strive for absolute security, no method of transmission over the internet or electronic storage is 100% secure.

5. Access & Corrections

Under the APPs, you have the right to request access to the personal information we hold about you. If you believe any information is inaccurate or requires an update, please contact Neil directly.

6. Contact Us

If you have any questions regarding this policy or the use of on-site imagery, please contact us: